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Head of the Loyalty Program

  • Interested area: Barcelona
  • Offer date: 22/01/18

DESCRIPTION

Forcadell, a stable company and leader in the real estate sector, is looking for a person responsible for its Loyalty Program, linked to the Marketing and Innovation departments.
The main objective of the position is to lead the “Club Forcadell”, a loyalty program which includes discounts in shops and services, designed to reward loyalty in our customers.
The job requires a candidate with with proven experience in customer loyalty (with people skills) and accustomed to public relations, as s/he will be the person in charge of maintaining the Club's website, expanding and hiring suppliers, creating newsletter contents, keeping up the relationship with Club members, etc. ...
S/he will provide support to the marketing department internally and will be responsible for the organization of company events.

Responsabilities:

  • Coordinating and dynamizing the Loyalty Program of the Company
  • Engaging new suppliers; enhancing their loyalty to the program
  • Producing and sending newsletters
  • Managing databases
  • Organizing events and conferences
  • General support to the internal marketing department (managing of publicity, internal campaigns, managing merchandising, support in CSR campaigns)

 

The position offers:

  • Work contract: 6 months + 6 months + open end
  • Company of proven solidity, leader in the real estate sector.
  • Ongoing training by the company.

 

REQUIREMENTS

Professional skills:

  • Analytical capacity
  • Proactivity and self-empowerment capacity
  • Costumer-driven focus
  • Focused on results
  • Creative

Qualifications:

  • University or bachelor’s degree  (Public Relations or similar)
  • Minimum 2 years’ experience
  • Knowledge in Loyalty programs
  • Knowledge in KPI (customer segmentation)
  • Accustomed to work with CRM systems
  • Advanced skills in Excel, Word, PPt and Prezi
  • Languages: Catalan, Spanish and advanced level of English
  • Driving license and your own car

 

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