Forcadell, a stable company and leader in the real estate sector, is looking for a person responsible for its Loyalty Program, linked to the Marketing and Innovation departments.
The main objective of the position is to lead the “Club Forcadell”, a loyalty program which includes discounts in shops and services, designed to reward loyalty in our customers.
The job requires a candidate with with proven experience in customer loyalty (with people skills) and accustomed to public relations, as s/he will be the person in charge of maintaining the Club's website, expanding and hiring suppliers, creating newsletter contents, keeping up the relationship with Club members, etc. ...
S/he will provide support to the marketing department internally and will be responsible for the organization of company events.
Responsabilities:
Coordinating and dynamizing the Loyalty Program of the Company
Engaging new suppliers; enhancing their loyalty to the program
Producing and sending newsletters
Managing databases
Organizing events and conferences
General support to the internal marketing department (managing of publicity, internal campaigns, managing merchandising, support in CSR campaigns)
The position offers:
Work contract: 6 months + 6 months + open end
Company of proven solidity, leader in the real estate sector.
Ongoing training by the company.
REQUIREMENTS
Professional skills:
Analytical capacity
Proactivity and self-empowerment capacity
Costumer-driven focus
Focused on results
Creative
Qualifications:
University or bachelor’s degree (Public Relations or similar)
Minimum 2 years’ experience
Knowledge in Loyalty programs
Knowledge in KPI (customer segmentation)
Accustomed to work with CRM systems
Advanced skills in Excel, Word, PPt and Prezi
Languages: Catalan, Spanish and advanced level of English
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