Senior Property Manager – Head of Tourist Accommodation Management

Description

We are looking to hire a Senior Property Manager in Barcelona, responsible for leading the operations of a portfolio of properties —currently 9-10 properties, including apartments, houses and villas.

We are seeking a professional with proven experience in operational management, real estate portfolio expansion, market entry, and improving operational efficiency at scale. This key role requires strategic vision, leadership skills, results orientation, and a high standard of service for both guests and property owners.

Responsibilities

• Manage and optimize the daily operations of the assigned properties, ensuring high standards of quality, cleanliness, maintenance, and guest satisfaction.
• Maintain continuous, professional and trustworthy communication with property owners and tenants.
• Oversee management tools (PMS, Channel Manager, Dynamic Pricing tools, etc.) and ensure control over bookings, pricing, occupancy, and availability.
• Lead and coordinate the operational team by assigning tasks, reviewing protocols, and fostering continuous improvement.
• Quickly and effectively resolve operational incidents, complaints, and conflicts with a customer-oriented approach.
• Monitor revenue and basic operating costs, collaborating in the development of budgets and profitability improvement plans.
• Ensure compliance with applicable regulations (tourist licenses, insurance, local laws, etc.).
• Produce periodic reports on property performance and propose improvement strategies.
• Use marketing and revenue management strategies to improve property visibility, occupancy, and rates.
• Actively participate in the expansion of the properties portfolio and entry into new geographical markets.

Conditions

• Type of contract: permanent
• Working hours: full-time, on-site
• Fixed salary
• Join a growing project with a modern and innovative philosophy in holiday rental management, reporting to upper management and supervising 1 team member (operations).
• Decision-making autonomy and a real leadership opportunity.
• Dynamic, collaborative, and results-focused work environment.

Requirements

• Education: University degree in Hospitality Management, Tourism, Business Administration, or related fields. Property management certifications will be valued.
• Professional experience: Minimum of 3–5 years’ experience in property management, preferably in the holiday sector. Proven track record of success in lodging operations, and managing growing portfolios.
• Technical knowledge: Proficiency in property management systems (PMS), Channel Managers, and tools related to holiday rental operations and online booking platforms. Ability to analyze real estate performance KPIs.
• Languages: Fluent English (spoken and written). Knowledge of additional languages such as French, German or Italian is a plus, to serve international clients.
• Industry knowledge: Up-to-date understanding of local regulations, urban planning laws, insurance requirements, and tourism and holiday rental market trends.
• Soft Skills: Excellent verbal and written communication skills, strong problem-solving and decision-making abilities, adaptability and a proactive approach; leadership, autonomy, and customer focus at the core of management.
• Additionally valued: Experience with process automation and remote check-in systems, knowledge of revenue management and dynamic pricing strategies, prior involvement in the operational expansion of companies within the tourism sector.